When you receive an invitation to respond to a call-off under a framework agreement, you’ll be notified by email. The email contains a direct link to the contract where you can read about the call-off and respond to the invitation.
You can also navigate directly to the Call-offs tab within the framework agreement itself.
This article explains how to respond to a direct call-off in Artifik – either by accepting and filling out the required fields or by declining the invitation.
Find and Open the Invitation
In the Call-offs tab, you'll see an overview of all the invitations you’ve received under the framework agreement, along with their statuses.
Open a call-off by clicking on the row.
At the top of the page, you’ll see information about the call-off from the contracting authority, including the response deadline, which is highlighted in yellow.
The lower part of the page contains response fields the buyer wants you to fill out. Required fields are marked with an *.
Accept the invitation
Once you’ve completed all required fields, the button Accept call-off will be activated at the bottom of the page. Click the button to send your response to the buyer.
You’ll be asked to confirm your choice – click Accept call-off again.
Once submitted:
The call-off’s status changes to Accepted
The buyer is notified automatically
You will now wait for the buyer to initiate the signing process
When the signing process starts, you will receive another notification.
📌Read more about the signing process here: Signing Responses
Reject the Invitation
If you want to decline the invitation, click Reject at the bottom of the page. You will then get access to a text field where you can add your reason for rejecting.
When your reason is added the button Reject call-off is activated. Click this to send your response to the buyer. Click Cancel to go back to the call-off without rejecting.
Once declined, the buyer is automatically notified.